We want customers to be able to share honest feedback about their experiences with our products. Every review we receive is read by a member of our team, and most reviews are published. A low rating, a complaint, or a statement that a product did not work for you is not, by itself, a reason to withhold a review. We do not remove or withhold reviews simply because they are negative.
Why a Review May not be Published
Dietary supplements cannot be presented as diagnosing, treating, curing, or preventing a disease. This requirement applies to customer reviews on our websites as well as to claims we make about our products. Our regulatory team reviews submissions to help ensure they meet applicable requirements.
Examples of Reviews that we Cannot Publish:
-Reviews that say or imply that a product treated a disease or medical condition
-Reviews that include the reviewer’s contact details or another person’s private health information.
-Reviews that are abusive, obscene, or discriminatory, or accuse someone of a crime.
-Reviews that are submitted by someone who has not used the product, or do not relate to the product.
-Review that are for products we no longer sell.
How Ratings are Counted
Our star ratings include every rating we receive, including ratings attached to reviews that we are unable to publish. A review’s rating is not excluded because the written review could not be published.
Incentives and Affiliations
If a reviewer received an incentive or payment in connection with their review, or works for us, we disclose that next to the review.
We Still Want to Hear From You
If your experience includes information we cannot publish, please share it anyway. Every submission is read, and your feedback reaches the people who make our products.
PQQ+ Myo + D-Chiro Inositol
$34.99 /
