Shipping
Policy
Orders received by 12pm PST will ship the same-day they are received. Shipping
options include USPS First Class Mail (2-5 business days delivery time in the
U.S. and 5-10 days to Canada or International shipping addresses) or USPS Priority
Mail Shipping (2-3 business days, for U.S. orders only).
USPS First
Class Shipping is provided free of charge for all orders in the US and Canada.
Shipping times are estimates and not guaranteed as some exceptions may apply
(i.e. delivery to rural areas or peak holiday traffic).
Canada
and International Orders: Orders may be subject to import duties and
taxes, which are levied by customs agencies once the package reaches your country.
In the case of customs duty, additional charges for customs clearance are borne
by the receiver. Customs policies vary widely from country to country; please
contact your local customs office for further information on duties or any import
restrictions.
Orders shipped
via USPS Express Mail International typically arrive within 5-8 business days.
Orders shipped to Canada via USPS First Class Mail typically take between 6-10
business days; some orders may take longer due to delays with customs processing.
Return
Policy
To exchange product in case of damaged merchandise or a broken tamper-resistant
seal, an RMA (return merchandise authorization) is required. To request an RMA,
contact: info@fairhavenhealth.com.
An RMA may
also be requested for products purchased within 30 days that are unopened with
safety seals intact. Please note a standard 15% re-stocking fee will be applied
to all returns.
Privacy
Policy
Fairhaven Health respects your privacy and personal information including your
email address, shipping address, phone numbers, etc. will remain protected.
We will never provide this information to any third party.
Secure
Shopping
Fairhaven Health provides a secure shopping cart with state-of-the-art security.
All transactions use SSL encryption and your personal information and data never
leave a secure server environment. To learn about Money Order payment options,
click here.
FDA
Statement and Terms of Use
Information on this site is not meant to substitute for the advice of a physician
or medical professional and should not be not used for diagnosing or treating
a health problem or disease, or prescribing any medication. Please consult your
physician before beginning any new diet, new supplement regimen, or modified
exercise program. Information and statements regarding dietary supplements have
not been evaluated by the Food and Drug Administration and are not intended
to diagnose, treat, cure, or prevent any disease. For complete terms of use,
please click here.